Terms of Service
Last updated: Jan 20, 2025 Effective date: Jan 20, 2025
THESE TERMS AND CONDITIONS APPLY TO THE USE OF THE TRADPAY APP AND OTHER WHITE-LABELLED APPLICATIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS APP.
These terms tell you the rules for using the TradPay application or services which may be accessed at https://tradpay.io, https://app.tradpay.io or https://pay.tradpay.io (our App).
- Who we are and how to contact us 
TradPay.io is an App operated by TradPay Fintech Limited ("We" or the “Company”). We are registered in HongKong. We are a limited company. To contact us, please email service@tradpay.io.
- By using our Service you accept these terms 
By using our App, you confirm that you accept these terms of use and that you agree to comply with them.
These terms govern your use of the TradPay application (the “App”) and any associated or connected, or other services, features, content, or applications we offer through the App (collectively, the “Services”), which facilitates direct peer-to-peer transactions on decentralised blockchains (“Blockchain”).
If you do not agree to these terms, you must not use our App.
If TradPay suspects or determines that you are using the TradPay application for any fraudulent purposes, illegal activities, or in a manner that violates these Terms and Conditions, TradPay reserves the right, at its sole discretion, to terminate your access to the TradPay app and any other related white-label applications, without prior notice.
We recommend that you print a copy of these terms for future reference.
- Risks 
Before using TradPay's services, creating a crypto wallet, or purchasing digital assets, you must consider whether using those Services is suitable for you after carefully considering your financial circumstances. The value of digital assets such as cryptocurrency fluctuates and may become worthless. Cryptocurrency is not legal tender. A digital asset’s past value or performance is not an indicator of its future value or performance. By using the Services you agree that TradPay is not responsible for any loss of a digital asset, or any losses arising from theft, loss, or mishandling, or diminution of value of any digital asset. Additionally, cryptocurrencies are not protected by the any public or private insurer, including against cyber theft or theft by any other means. The nature of cryptocurrency may lead to an increased risk of fraud or cyber-attack and your cryptocurrency value may be irretrievably lost or stolen. Transfers or transactions in cryptocurrency are irrevocable and irreversible. Cryptocurrency assets are not regulated in many jurisdictions.
TradPay is not an investment service and does not provide investment advice. No information on the App, including but not limited to information provided by TradPay, constitutes investment advice. You must take independent professional investment advice before using the App. You agree that you will not use the contents of TradPay's App or Services to make any investment decision.
TradPay is not a digital asset market and does not make any representation or warranty as to the value of any digital asset. TradPay may provide information regarding the price of digital TradPay does not make any representation or warranty as to the quality, accuracy, or completeness of that data. You must not rely on any pricing data provided on the App. You must independently verify any such information from a reputable source before relying on pricing information. Digital asset values are often volatile and may change instantaneously. TradPay is not responsible or liable for any loss incurred by your using or transferring digital assets in connection with or based on the information you have received through using our Services.
- Services 
Our Services facilitate direct peer-to-peer transactions between merchants and buyers in USDC, USDT, BTC, SOL, ETH, ERC-20, SPL tokens and other cryptoassets. You may use our Services by logging in or linking your crypto wallet(s) to https://tradpay.io, https://app.tradpay.io or https://pay.tradpay.io to access the TradPay dashboard, Pay Links, or various integration options.
By using the TradPay platform, you hereby grant TradPay the right and licence to use your company's logo for marketing and promotional purposes. Such use may include but is not limited to, displaying your logo on the TradPay webpage, in marketing materials, and advertising campaigns.
While TradPay offers Services for businesses and individuals to accept direct, peer-to-peer transactions using the blockchain, it does not buy, sell, or take custody or possession of any cryptocurrency or digital asset, nor does it act as an agent or custodian for any user of the Services. Any transfer of digital assets is transacted via a Smart Contract deployed by the Company to ensure that the merchant using our Services can ship digital content, goods, or services upon confirmation of the transaction through the relevant Blockchain network. Merchants receive digital assets directly in their connected self-custody wallet. We accept no liability to you or to any third party for any claims or damages that may arise in connection with any transaction that you engage in utilising the Services.
If you use the Services to send a transaction, you are a “Buyer”, and if you are using the Services to accept transactions, you are a “Merchant” and the terms of your agreement with each other are “Purchase Terms”. If you are either a Buyer or a Merchant, you agree that all Purchase Terms are determined by the Buyer and the Merchant. TradPay is not a party to any Purchase Terms, which are solely between the Buyer and the Merchant, and is not responsible for, and accepts no liability in respect of, ensuring compliance with such terms nor mediating or resolving any disputes concerning such Purchase Terms, including but not limited to any disputes arising out of or related to any intellectual property rights associated with digital content. The Buyer and Merchant are entirely responsible for communicating, agreeing to and enforcing Purchase Terms and for resolving any disputes arising from any breach of any Purchase Terms. Merchants must comply with and fulfil the Purchase Terms concerning any digital content, goods, or services that they sell.
By completing a transaction on TradPay, you as the Buyer acknowledge that the transaction is made with cryptocurrency and is a direct peer-to-peer transfer from you to the Merchant. Once a transaction is approved, TradPay is unable to reverse the transaction or reclaim funds on your behalf. As a result, we are unable to resolve any disputes as the transactions are secured by the blockchain and are irreversible. By using TradPay, you as Buyer agree to these terms and conditions.
- Costs and Fees: 
Transactions are subject to fees for utilising the Services are subject to fees (“Fees”). The Fees are listed here.
To calculate the Fees, the following definitions apply:
a. “Revenue” means the gross amount received by Merchants when using our Services to accept Transactions.
b. “Gas fees” mean the fees that fund the network of computers that run the decentralised blockchain network.
c. “Transaction Fee” means the percentage of the Revenue generated from acceptance of transactions using our Services. The Transaction Fee may be, but is not required to be, the sales percentage for each transaction and may be changed from time to time.
By using the Services you agree to pay all applicable fees, and you authorise the Company automatically to charge you for any such fees or deduct such fees (including Transaction Fees) directly. Transactions received by Merchants do not include any taxes, and the Company shall have no responsibility for any such taxes by whomsoever levied. Each party shall be responsible for all taxes imposed on its income or property. In addition, interactions with the Blockchain may also result in transaction fees or Gas Fees imposed by the Blockchain, which shall also be your sole responsibility.
If you use our Services to accept transactions, you will receive Revenue less the Transaction Fee for each transaction effected by utilising the Services.
- Associated applications 
There are many associated applications available via the platform. Access to and use of these applications via the App is subject to these terms and conditions.
a. TradPay's Pay Link (access to: https://pay.tradpay.io) is a hosted checkout page that merchants using our Services may create via the TradPay dashboard. The purpose of the Pay Link is to make it easy for Merchants to make products and services available to Buyers and offer a simple interface to facilitate the peer-to-peer blockchain transaction between the parties. Merchants may use Pay Links to request customer information such as email addresses, integrate third-party digital platforms such as Discord, include digital content and memberships, and restrict or "gate" access based on address allow lists, Discord roles and more. Pay Links and other TradPay checkouts may be protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
b. TradPay's Checkout Widget makes it easy for Merchants to embed TradPay into a web store, app or platform to facilitate peer-to-peer blockchain transactions. The TradPay Checkout Widget consists of an embed script, react wrapper and various other UX components as described in our developer documents. It also enables TradPay Wallet functionality to allow Buyers to create and fund a wallet with digital assets within the checkout widget.
c. TradPay's Wallet is a self-custody wallet service developed by the Company in collaboration. TradPay Wallet also integrates and aggregates various "on-and-off ramp" technologies that allow users to exchange digital assets between TradPay Wallet and bank accounts. Users of TradPay Wallet acknowledge and agree that the use of this service is entirely at their sole risk. Any loss, damage, unauthorised access, malfunction, or other issues related to TradPay Wallet and the user's digital assets and funds shall be borne exclusively by the user. The Company will never hold your assets, funds, or your private keys and shall not be responsible or liable for the loss, recovery, or compromise of such funds or data. The Company makes no representations, warranties, or guarantees, whether expressed or implied, about the suitability, reliability, availability, accuracy, and completeness of TradPay Wallet. The user acknowledges that TradPay Wallet, being developed in collaboration, may have inherent risks, including but not limited to technical malfunctions, unauthorised intrusions, and potential vulnerabilities. Users are solely responsible for safeguarding their TradPay Wallet data, including passwords and any other related information. The Company reserves the right to update or modify the TradPay Wallet service at any time. By using TradPay Wallet, users acknowledge that they have read, understood, and agree to be bound by this provision.
d. TradPay's Pay is a hosting service, not a content distributor. This means that we do not own or create any of the content that is published on our platform. All content is the sole responsibility of the person who published it. This includes ensuring that they have the rights and permissions to publish the content and that it does not infringe on any third-party rights. We are not responsible for any errors or omissions in the content published on our platform.
- Modification and severability 
We amend these terms from time to time. Every time you wish to use our App, please check these terms to ensure you understand the terms that apply at that time.
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing(Email) if this happens and we will ensure that the transfer will not affect your rights under the contract.
- We may make changes to our App 
We may update and change our App from time to time to reflect changes to our products, our users' needs and our business priorities.
- We may suspend or withdraw our App 
Our App is made available free of charge.
We do not guarantee that our App, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our App for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our App through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
- How you may use material on our App 
We are the owner or the licensee of all intellectual property rights in our App and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Some parts of TradPay are licensed under third-party open-source licences. As for other parts of TradPay, you may not copy or adapt any portion of our code or visual design elements (including logos) without express written permission from TradPay. You may not: (1) access or tamper with non-public areas of the Services, our computer systems, or the systems of our technical providers; (2) access or search the Services by any means other than the currently available, published interfaces (e.g., APIs) that we provide; (3) forge any TCP/IP packet header or any part of the header information in any email or sharing, or in any way use the Services to send altered, deceptive, or false source-identifying information; or (4) interfere with or disrupt, the access of any user, host, or network, including sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of content or accounts in such a manner as to interfere with or create an undue burden on the Services
You may print off one copy and may download extracts, of any page(s) from our App for your personal use and you may draw the attention of others within your organisation to content posted on our App.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our App must always be acknowledged (except where the content is user-generated).
You must not use any part of the content on our App for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy, download, share or repost any part of our App in breach of these terms of use, your right to use our App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
- No text or data mining, or web scraping 
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping concerning our App or any services provided via, or about, our App. This includes using (or permitting, authorising or attempting the use of):
Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the App or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which apply to us.
- Do not rely on information on this App 
The content on our App is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our App.
Although we make reasonable efforts to update the information on our App, we make no representations, warranties or guarantees, whether express or implied, that the content on our App is accurate, complete or up to date.
- We are not responsible for Apps we link to 
Where our App contains links to other Apps and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked web apps or information you may obtain from them.
We have no control over the contents of those Apps or resources.
- Our responsibility for loss or damage suffered by you 
We exclude all implied conditions, warranties, representations or other terms that may apply to our App or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our App; or
use of or reliance on any content displayed on our App.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
- Applicable law 
By using TradPay, you agree that the laws of the HongKong, PRC, Except as subject to resolution, any claim, suit, action, acting or proceeding hereunder must be brought in the courts located in the HongKong jurisdiction, without regard to principles of conflict of laws, Hong Kong court shall have jurisdiction over these Terms of Use and any dispute of any sort that might arise between you and TradPay.
- Our trade and service marks 
You are not permitted to use without our approval, any trade or service marks of TradPay Fintech Limited.
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